Kapsule: Customer Proof Points-Consolidated Service Cent ...

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Customer Proof Points Consolidated Service Centers from 25 1 30% reduction in MTTR associated with Change Resulting in $11M in savings Adopted ITIL Best Practices via ITSM Incident and Change ...

Customer Proof Points Consolidated Service Centers from 25 1 30% reduction in MTTR associated with Change Resulting in $11M in savings Adopted ITIL Best Practices via ITSM Incident and Change ... more

By Vinita Gera, on 31st Mar 11 (01:18:19s)

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